Data privacy

The protection of personal data and the protection of the fundamental right to data protection is of particular concern to us!

You can revoke your consent to this privacy policy in writing by contacting us by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it., by telephone on +43 664 5262760 or by mail to Hard&Heavy Trading GmbH, Triebenbachstraße 20, 8784 Trieben, kontaktieren.

If additional online services are used by us, the general terms and conditions of the respective provider in their valid version apply.

By using this website, you agree to the following terms of our privacy policy.

Personal data

We collect, process and use your personal information only with your consent. We will only collect, process and use personal information that is necessary for the use of our services and that you voluntarily provide to us. 

Person-related are all data containing information about personal or factual circumstances of a particular or identifiable person. These include, for example, the name, the e-mail address, or the telephone number.

Purpose of collecting personal data

We require your personal data for the following purposes:

• To answer your inquiries (your e-mail address, your name, if necessary your telephone number).
• To create your customer account as a personal profile, so that you can, for example, be able to conveniently log in with your chosen user name and password on future website visits.
• When registering for the newsletter, your email address will be used to send news and information. You can unsubscribe at any time -> see point "Newsletter".

Cookies

Cookies are small files with configuration settings that help us to determine the frequency of use and the type of use of our website and to be able to continuously improve them.

We use so-called "session cookies", "persistent cookies" and "third party cookies" and do not use them to collect any personal data.

• “Session” cookies are limited in time and are deleted when the browser is closed;
• “Persistent” cookies remain until they expire or are deleted manually;  
• "Third party" cookies, i.e. third-party cookies such as Google Inc, serve behavioral advertising. You will also find a link to the last known version of its data protection provisions.

Third parties are independent owners of cookies, so their own policies apply. Below is the list of third-party providers that are used on our website.
FACEBOOK für weitere Informationen besuchen Sie die Seite https://www.facebook.com/policy.php
GOOGLE / YOUTUBE for more information visit the  https://policies.google.com/privacy

By using our website, you consent to the reading, processing, transmission and storage of information by cookies.

Disable cookies

You can delete all cookies stored on your computer and set most browsers to prevent cookies from being stored. In this case, however, you may have to make some settings manually each time you visit a page and accept the impairment of some functions.

If you block cookies, it may be that you will no longer be able to send request forms or to be able to use various services.

You can get many online advertising cookies from companies through the EU website  youronlinechoices.com/uk/your-ad-choices  to manage.

Integration of services and content from third parties

It may happen that third-party content, such as videos from YouTube, map material from Google Maps, RSS feeds or graphics from other websites, is integrated into our online offer. This always presupposes that the providers of this content (hereinafter referred to as "third-party providers") perceive the IP address of the users. Because without the IP address, they could not send the content to the browser of the respective user. The IP address is therefore required to display this content. We strive to only use content whose respective providers only use the IP address to deliver the content. However, we have no influence on whether the third-party provider uses the IP address e.g. save for statistical purposes. As far as we know, we will inform the users about it.

Newsletter

With our newsletter we inform you about us and our offers. To receive our newsletter, your email address and name are required. Before sending the newsletter, you must explicitly confirm to us in the so-called double opt-in procedure that the newsletter service should be activated for you. You will receive a confirmation email from us in which we request you to click the confirmation link contained in this email so that the registration can be completed. You can stop receiving the newsletter at any time. In each of our newsletters sent, there is an unsubscribe link that you simply need to click on.  

When registering for the newsletter, we save the date of registration and any interest-related information you may have voluntarily filled out. This storage serves as proof in the event that a third party misuses your e-mail address and registers for receiving the newsletter without your knowledge.

We use a solution to send our newsletters that runs on our own web server. Your email address will only be used by us and will not be passed on to third parties.

Web analytics

Google Analytics:

We use web analytics services, including Google Analytics from Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043, USA. These analysis services use "cookies", text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to the servers of the web analysis services (at Google in the USA) and stored there. These analysis services will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. The IP address transmitted by the user's browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by clicking on the following link (tools.google.com/dlpage/gaoptout?hl=de) Download and install the available browser plug-in. More information on terms of use and data protection can be found on  google.com/analytics/terms/de.html bzw. auf google.de/intl/de/policies.

We would like to point out that the AnonymizeIP service has been added to Google Analytics on this website in order to guarantee anonymous collection of IP addresses (so-called IP masking).

You can prevent this by setting up your browser so that no cookies are saved.